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For 50% off of all live courses use code BIRTHDAYSALE50. Get 25% off self paced courses with code BIRTHDAYSALE25. Valid through 11/15.

FAQs

General Course FAQs

You always get a confirmation email with your order details attached. Please search your email inbox for emails from either [email protected] or [email protected] for this email for each course you took. Look for an email with this subject line: Important Information Regarding Your Course Access.

You can also login to www.traceyhuguley.com and click on MY COURSES. This is located on the top right-hand corner of the website

In our courses, you will engage with interactive activities, videos by experts in
various fields, scientific research, videos presented by the course creator, and quiz
reflections. These courses are meant to support you through a learning process that
draws from your strengths as a learner. Most learners tell us that they enjoy our
courses due to the style that they are presented in which is experiential. You will not
sit through hours of someone presenting at you.

There is no timeline to finish your courses, you can stop and start at any time, and
your courses never expire.

In our live courses you also get the benefit from learning alongside other individuals
who are on the same journey of learning that you are on.

Our hopes for you are that you will be able to draw from your own experiences,
insights, and knowledge, while engaging with our courses, and that this combination
will lead you to discovering new concepts and information. We hope you take this
new information and apply this to your professional and personal life.

You can start and stop the self-paced courses at any time and your place will be saved. 

The self-paced courses never expire. 

If you purchase a course in one CEU cycle, you can take it in another cycle. 

 

CEUs

RID Certified Interpreters:

You were either sent an email with a link (starting 4/1/25) to obtain your certificate of attendance for each course/webinar you took or with your certificates of attendance attached. 

Starting on 4/1/25 all certificates of attendance will also be located in your dashboard under MY COURSES HERE. That is your proof of attendance. 

Please search your email inbox for emails from either [email protected] or [email protected] to find the email that has your certificate of attendance link inside of it (starting 4/1/25) or your certificate of attendance attached to it. 

The RID sponsor we work with uploads all CEUs onto your transcript within 60 days (or sooner) of each webinar/course. For example, if you finished a self-paced course in August, you would receive your CEUs within 60 days of August 31st (or sooner). If you aren’t seeing your CEUs 60 days after your course, then you will need to contact RID and show your certificate of attendance to get your CEUs recorded.

BEI Certified Interpreters:

You were sent an email with either a link (starting 4/1/25) to your certificate of attendance or your certificate of attendance was attached to this email. This is for each course/webinar you took. 

Starting on 4/1/25 all certificates of attendance will also be located in your dashboard under MY COURSES HERE. That is your proof of attendance. Please search your email inbox for emails from either [email protected] or [email protected] to find the email that has either a link (starting 4/1/25) to your certificate of attendance or your certificate of attendance attached to it. Please submit your certificate of attendance to BEI directly.

***Please know that during the holidays, at the end of the year, and at other busy times, RID/BEI can be backlogged on processing CEUs. You will always get your CEUs for the date you took the course on, not the date they are recorded.

Service Providers/Translators/Spoken Language Interpreters:

You were sent an email with either a link (starting 4/1/25) to a general certificate of attendance or your general certificate of attendance was attached to this email. This is for each course/webinar you took. Starting on 4/1/25 all certificates of attendance will also be located in your dashboard under MY COURSES HERE. That is your proof of attendance. Please search your email inbox for emails from either [email protected] or [email protected] to find the email that has either a link (starting 4/1/25) to your certificate of attendance or your certificate of attendance attached to it. 

If you need additional help obtaining CEs please fill out a contact form HERE and let us know how we can help you. 

Tracey Huguley LLC will discontinue offering BEI-approved CEUs after December 31, 2026.

Any courses for which you would like to receive BEI credit must be fully completed by 12/31/26. Certificates of Attendance will remain accessible in your dashboard after this date for your records, but courses completed after 12/31/26 will no longer qualify for BEI CEUs.

As a small business, maintaining approval processes for multiple certifying systems has become increasingly time-intensive and unsustainable. This transition allows us to focus our energy on continuing to provide high-quality educational experiences and RID-approved continuing education moving forward.

We are deeply grateful for the BEI interpreters who have supported this work over the years and look forward to continuing to serve the interpreting community in new ways.

Please follow your state’s policies in submitting CEUs. You were sent a link to a general certificate of attendance or your certificate of attendance was attached to this email. 

Please search your inbox for an email from either traceylynnhuguleyma@gmail.com or info@traceyhuguley.com for the email that contains either a link to your certificates of attendance or your attached certificates of attendance. You will need to submit this as proof of attendance. 

Starting on 4/1/25 you can also find your general certificate of attendance in your dashboard under My Courses (located in the top right corner of our website. We do not process state CEU’s.

Yes! Depending on what you need to get your CEUs from other certifying bodies, we will happy fill out any forms you need to get credits. Please email [email protected] 

Do I need to put my name on my COA and send it back to you? No. This is for your records. This is your proof of attendance. Please put your name on the certificate and keep this for your records.

Archived/Self-Paced Courses

Please click on the home page and scroll down to see our offerings. The title of the course will contain the word self-paced. We will continue to expand our offerings for self-paced webinars. Please check back often. Please be sure to subscribe to our email list HERE to stay up to date on new course offerings.

To access the course please login to the website and click on MY COURSES on the top right-hand side of the home page. Here is where you will find your courses.

This is usually a cookie or cache problem (something to do with your history, please do an internet search if you want more information). Follow the steps below to solve this problem.

 

Follow these steps:

*Logout of our website (bottom right-hand corner of the home page).

*Turn your computer off and on.

*Clear your history (google this if you don’t know how to do this).

*Shut down your computer.

*Log back into your computer. *Go to www.traceyhuguley.com

*Click on MY COURSES on the top right-hand corner of our home page. You will be prompted to login and will be directed to your courses.

*If you are still having difficulty, please email us at [email protected].

Live Courses

Yes. You will need to register on our website to create an account with an email and password. After creating an account, you will be able to login and register for courses and have access to your course information on your MY COURSES page. You can find your MY COURSES page by clicking on MY COURSES on the top right-hand corner of the home page after you have created an account.

How do I register and pay for a course?

You will need to register on our website to create an account with an email and password. After creating an account, you will be able to login and register for courses and have access to your course information on your MY COURSES page. You can find your MY COURSES page by clicking on MY COURSES on the top right-hand corner of the home page after you have created an account and purchased courses.

Yes, we do provide accommodations. Please see the full policy here. 

Please search your email inbox for emails from traceylynnhuguleyma@gmail.com or info@traceyhuguley.com. You were sent a confirmation email when you registered. At the bottom of that email is your Zoom login information.
 

Another way to access the course Zoom login link is to log into our website www.traceyhuguley.com. Click on MY COURSES on the top right of the home page. Then, click on the course and you will see the Zoom link.

To see available dates, click “Register Now” on the desired course page. Once you click “Register Now” you will be taken to the checkout page and available dates will appear on the checkout screen. If no dates are present, check back for future availability. You can also email [email protected] for any questions or live course requests. 

Please read the cancellation policy here.

Speaking and Presenting

If you are interested in hiring Tracey to present to your organization fill out a contact form HERE.

Yes! If you are interested in hiring Tracey to present to your organization fill out a contact form  HERE.

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